Standard Queue Management Layout 2

Description

Simple to order – Save Money

Combining our most successful Barrier Posts and including a standard signage package let us take the hassle out of buying a queue system.

• Width 5.6m to 8m
• Depth 1.2m to 2m

“Unexplained delays negatively affect the perception of customer service.
Our expertise in flow management will help you to optimise your Queue Management system, which can reduce walkaways by more than 95%”

CUSTOMER FLOW MANAGEMENT

We experts in customer guidance, including Queue Management, In-Queue Merchandising and Electronic Guidance such as Call Forward systems.
We offer a comprehensive range of systems and ancillary equipment to help drive customer throughput, increase flow efficiencies, and maximise impulse sales opportunities.

OPTIMISING YOUR QUEUING PROCESS THROUGH QUEUE MANAGEMENT

When done correctly, you can move your customers more quickly and efficiently and leave them with a positive memory of dealing with you. A small sample of what we consider to optimise your queuing process is:

• Customer way finding from entrance to exit
• Optimum size of queue
• Optimum style of queue system
• Size of peak and off peak footfalls
• Prioritisation of impulse SKUs within the queue
• Length of wait time versus service time
• Style of payment
• Operational efficiency

We can provide you with simple advice on the equipment and configuration that best serves your profitability and your customers experience.